[newsletter]

Celebrate Jackie & Laurie This Friday

A farewell party is planned for Jackie Dunkin and Laurie Johnson on Friday, December 15, from 2:30 – 4 p.m. in the Bistro.

Jackie Dunkin, director of HR, has been at Platte Valley for more than 34 years. She will be retiring and is looking forward to enjoying her free time:

“My husband and I are homebodies, so we don’t have any big plans,” says Jackie. “However, I plan to do a lot of little things that I enjoy, such as learning new vegan recipes, giving Bible studies, volunteering for church and religious activities, improving my piano playing skills, and getting my house really clean. Best of all, we plan to visit our grandchildren more frequently. Grand baby girl #2 (from Brad, for those of you who knew my son from years ago) is due February 25! After both my husband and I are fully retired in two or three years, we’re hoping to move to the country, where I am hoping to find a fixer-upper and more frequently use all those tools I’ve collected over the years.

“I have so enjoyed working at PVMC with all of you over the last 34 and a half years, so leaving is really hard for me. But it’s time. Never at any other job have I felt the closeness and “family” like we have here at PVMC. Never lose that. I’ll think of you often. But rest assured, you’ll be in good hands with Ginny, the new HR Director. She’s a sweetheart, and I know you’ll love her.”

Laurie Johnson is the director of Patient Financial Services, and has been here for 11+ years. She will be moving to a new role as the Director of Patient Financial Services at Estes Park Medical Center.

Please join us to celebrate their years of service at Platte Valley, and wish them well on their new adventures.

Joyful Journey’s Toy Drive a Success — Year-End Donations Still Accepted

A huge shout-out of appreciation to everyone who sponsored a child or brought donations for Joyful Journeys Community Enrichment. JJ’s friendly elf picked up all of the donations and delivered a truck full just in time for the Santa Shop.

Platte Valley partnered with Joyful Journeys this year to collect toys, clothing and hygiene products for their Santa Claus Workshop. The toys collected are given to children in Adams County. Joyful Journeys Community Enrichment helps improve the lives of families by providing critical human services like food, clothes, hygiene products, baby items and school supplies for at-risk youth and their families.

 

If you have items at home you’d still like to donate this year, the donation box will remain up in the main lobby through December 31. Here is a list of their needs.

Both new and used:

  • Christmas decorations
  • Non-perishable food
  • School supplies
  • Stuffed animals
  • Books
  • Games
  • Stockings & Stocking Stuffers
  • Clothing
  • Coats, hats, scarves, and gloves
  • New, sealed or unopened hygiene products (full size or travel size)

Your donations are tax deductible, and you can request those forms from Marketing. If you have any questions, please call Charmaine at x1482 or email her at charmaine.weis@sclhs.net. To sponsor a child, volunteer or for additional information about Joyful Journeys Community Enrichment, visit their website: https://joyfuljourneyscommunityenrichment.org/, call 303-667-9695, or email Tasha at joyfuljourneysce@gmail.com.

Buy A Massage, Get a Free Gift

There’s no better remedy for your holiday stress than a massage! You could even get your holiday shopping done in a wink by purchasing massages for all of your loved ones. (We won’t tell if you get one for yourself too!) Now through next Friday, December 22, when you buy a massage from the Cashier’s Office you’ll receive a gift (while supplies last)!

Associate Rates:

  • 30 min for $21
  • 45 min for $29
  • 60 min for $37
  • 90 min for $58

Community Rates:

  • 30 min for $32
  • 45 min for $42
  • 60 min for $53
  • 90 min for $84

When purchasing massages as a gift for non-associates, you do have to pay the community rate. However, our rates are fairly affordable in comparison to area spas and massage companies. Every massage customer receives a punch pass to earn free massages in the future, and there are no contracts to sign! Plus, since you know and work with our massage therapists, Rick and Debbie, you also know how knowledgeable, polite and accommodating they are. Gifting massages from Platte Valley Massage Therapy is a win-win-win!

Platte Valley Wins Cancer Walk Award

This year SCL Health Oncology Services awarded Platte Valley Medical Center the first annual Making strides against breast cancer trophy for highest overall associate participation.  PVMC had the largest number of associate participation in this year’s 5K walk, beating out all of the other Denver care sites.  This will be a traveling trophy and if PVMC wants to keep the trophy here we will need to continue to “win” it back each year be making sure we have the highest site participation in the annual walk.

Thanks and congratulations to everyone who participated!

Know Your Options When an Interpreter is Needed

As Platte Valley grows, so do the needs of those who may need an interpreter. Here is a recap of the options available to you when an interpreter is needed:

  • For SPANISH language needs during regular business hours Monday through Friday, the hospital interpreter is the FIRST
    • If no answer at ext. 1905 (it also dials the spectralink phone ext.), then PLEASE send a page to let the interpreter where she can reach you as soon as she is able to.
    • If after 5 minutes the Spanish interpreter has not responded, please use one of the alternative options listed below.
      • The PVMC operator can confirm if the Spanish interpreter is in house.
    • The next two options are the Stratus iPad video (located in the main clinical departments) or…
    • The CLI telephone interpreters which you can reach at 1-888-304-0761.
    • The next option is any associate whom has been qualified by PVMC to interpret in their individual units.

Family should NEVER be used for medical situations (unless the patient and/or family have specifically asked not to use an interpreter). In these circumstances, please make sure to document the refusal for use of interpreter services in the patient’s medical record.

Have you been having problems with accessing an interpreter by video or telephone? Do you know whom to call, what to do or what other options are available? Below are some tips that can help you:

  1. If you are using the video service and the iPad is not connecting please make sure the Wi-Fi is set to “SCLHS” and not PVMC.
  2. Try rebooting the iPad if it seems to be “stuck”. In order to avoid delays, get the interpreter on the screen before the provider needs to speak to the patient.
  3. On occasion, the video and telephone interpreters may take a couple of minutes to respond but should not take longer than this, if you see that it is taking too long, hang up and redial.
  4. If calling the phone interpreter and it rings continuously with no answer, hang up and call again.
  5. You can ask for a gender specific interpreter in most cases (this may depend on the language needed at the time and availability).
  6. If any issues with the iPad, please contact Stratus Customer Service at 1-855-663-1231. SCLHS technical team does NOT service the iPads.
  7. If there is static when speaking to the telephone interpreter, ask if they are using a headset and if they can turn it off, this can resolve the static in most cases.
  8. For ED department: if you are missing a dual handset black phone in one of the treatment rooms, please contact Lidia Puga at 303-498-1905 for replacement.

For ANY and ALL interpreter concerns (i.e., misinterpretations, loud background noises, etc.) please report as soon as possible to Lidia Puga at 303-498-1905 or email at Lidia.Puga@sclhs.net in order to address these issues in a timely manner. Thank you for your assistance in providing excellent care always.

A few changes are coming in the New Year. One of them is the department accounting codes used for accessing video and telephone; it will change from a four digit code to an eight digit number. Please make sure you know your department code and that you are providing this to the video or phone interpreter starting January 1, 2018.

If you have any questions, please contact Lidia Puga at 303-498-1905.

Welcome Ginny Arndt, Our New Human Resources Director

We’re happy to introduce our new Human Resources Director Ginny Arndt. Ginny is replacing Jackie Dunkin, who is retiring after 34+ years of service at Platte Valley. Ginny joins us from Lutheran Medical Center where she has been working as the Human Resources Director for the last five years. She has over 17 years of HR experience working in a hospital setting and 10 years as a Human Resources Director.

On a personal note, Ginny was born and raised in Colorado. Of course, being a native, she’s a huge Broncos fan and sports fan in general. Her favorite pastime is taking her dog, Wrigley, for a good long walk. She truly enjoys spending time with her family and has two nephews whom she adores.

Ginny is very excited to join Platte Valley and is eager to get to know all of you. If you see her around, please give her our warm Platte Valley welcome!

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