Platte Valley has now added a videophone, to provide interpretation services for our deaf and hard of hearing population. The videophone is located in a small booth inside the ED waiting area, to the left of the ED entrance. This videophone will allow deaf visitors and/or patients to make outside “calls” as needed at no cost to them. Videophones are familiar tools in the deaf culture, and this piece of equipment is strictly for the use of our deaf and hearing impaired patients or visitors, as part of improving communications for our deaf population. No training is required for staff, however, if the equipment isn’t working properly, please call the troubleshooting phone number located on the monitor of the videophone. If you have any questions regarding the videophone, please contact Lidia Puga at X1905.