We would like to give a nice warm PVMC welcome to our newest employee:
If you haven’t had the opportunity to preview The Patients’ Voice, additional dates have been added for your convenience.
Do you remember our last Patients’ Voice presentation, which featured many employees sharing their personal privacy concerns? The Community Focus Group now has part two of its privacy topic- heard directly this time directly from our patients’ voice(s).
Attend a Lunch or Munch and Learn and discover simple ways to keep our patients’ information safe and secure. All sessions are scheduled in Conference Room A as follows:
Munch & Learn – 11:00 – 11:30 p.m. and 12:00 – 12:30 a.m.
Tuesday, May 24th
Meals will be provided at all sessions. Sign in at the conference room, grab your meal from the Bistro, and join us back in the conference room for the presentation.
If you are unable to attend, look for both the Patients’ Voice newsletter and video via The Patients’ Voice link on the intranet. If you have any questions, please contact Marie Campbell at x1560.
Lab professionals often work behind the scenes; few people know that the critical testing they perform every day saves lives, reduces morbidity, and helps control the cost of care. Lab Week is a time to honor the laboratory professionals at PVMC and the more than 300,000 medical laboratory professionals around the country who perform and interpret more than 10 billion laboratory tests in the United States every year.
Please take time to celebrate the unsung heroes in the laboratory at PVMC. We will honor them with various activities during the week. For example, on Tuesday the lab will celebrate by wearing their favorite team sports jersey. Join in the fun, if you have a team jersey put it on and drop by the lab to thank the wonderful team for all they do.
Fast Facts: Did you know?
Thirteen percent of the current laboratory staff is likely to retire in the next five years. 12,200 new laboratory professionals will be needed annually in the U.S. to meet growing demand, but only 4,000 to 6,000 graduates will join the workforce each year.
The Hospital Employee Appreciation Team, better know as H.E.A.T., is a team created in conjunction with Planetree as a result of the Employee Satisfaction Surveys that were completed in March, 2010. The team’s mission is to improve employee morale and retention, support employee health and wellness, improve teamwork within and between departments, and create an atmosphere where every employee feels valued.
Various PVMC departments, including Physical Medicine, ICU, Med/Surg/Peds, Materials Management, Administration, HIM, Patient Financial Services, HR, Medical Imaging, and Performance Improvement, represent the team.
H.E.A.T. is committed to improving recognition hospital-wide and hopes all staff will join their efforts. Their first steps toward this goal include improving employee and patient access to the Share-A-Compliment program, as well as departmental spotlights in the Profile. Please consider utilizing Share-A-Compliment to recognize fellow employees from all departments and be on the look out for departmental spotlights coming in the next edition of the Profile.
Do you feel recognized? Do you feel appreciated? Do you recognize those around you who go the extra mile or who do little things that make your day better or easier? Have you given or received a SHARE A COMPLIMENT Card recently?
The Hospital Employee Appreciation Team (H.E.A.T.) team conducted a survey in 1st Quarter 2011 to find out how you want to be recognized and appreciated, and how you would like to show appreciation for others. One major theme was apparent: “Thank them face to face, via email, or through Share a Compliment cards.”
Just in case you’ve forgotten how the Share a Compliment program works, here are the “Cliffs Notes.” A nominee will receive the following:
a. For every nomination: a personalized note complimenting their specific act of kindness.
b. For the first nomination in a quarter: a $1.00 coupon for the pharmacy gift shop.
c. For the third nomination in a quarter: a decorated bottle of sparkling cider (value: $4).
d. For the fifth nomination in a quarter: a gift certificate (value: $15).
e. For the seventh nomination in a quarter: a restaurant gift certificate (value: $20).
f. Each quarter there will be a drawing from the total number of nominations from that quarter for a gift certificate or a combination of gift certificates (value: $75). And finally,
g. Once each year there will be a drawing from the total nominations for the year for a special gift basket and a check (value: $300).
And now, for the rest of the story . . . Share a Compliment Cards are easily accessible and a wonderful, simple way to express appreciation. They can be found throughout the hospital at the following locations (more locations are expected in the near future):
• one at the main information desk in the lobby;
• one just outside of ER near the employee elevators;
• two on Med/Surg, second floor (one on the counter top at the main nurses station and another by the drinking fountain near the visitor/patient elevators;
• one by the drinking fountain on the third floor;
• one on L&D at the nurses’ station; and
• one at the front desk in P.T.
Just drop your completed card in the box, or give it to your supervisor or department manager. It’s just that easy and simple! Please show your appreciation by saying Thank You via the Share a Compliment Program.
For more information on the Share a Compliment program, please contact Daryl Meyers at X1590.
From Your Friends in Nutrition Services…
In today’s busy world, we want to make your lives as simple as possible. We appreciate all of your hard work at PVMC, and want to add extra amenities for you. Therefore, we have arranged to have some convenience items available for staff for purchase in the Bistro. From the hours of 5:30 a.m. – 7:00 p.m., the following items are available for purchase: milk, bread, dinner entrees that can serve three to four family members, and side dishes.
Please let us know if you have any questions or feedback on this program. Thank you for all that you do at PVMC!!
On April 6 the State of Colorado’s Radiation Control Division performed its annual Mammography Quality Standards Act (MQSA) inspection at PVMC.
The MQSA requires mammography facilities across the nation to meet consistent quality standards. This FDA inspection reviews our mammography services to assure the staff has adequate training and experience, an effective quality control and record keeping program, and an appropriate medical audit program.
In addition to a successful audit, the inspector retained copies of two of our record keeping documents in order to share with other sites as examples of proper documentation.
Way to go Women’s Medical Imaging team!
It seems lots of people want to join Platte Valley Ambulance. We posted openings for a full-time EMT and two part-time paramedics last month, and had to close them 11 days later after 87 people applied. We’ll be conducting an all-day selection process for the finalists on Wednesday, May 4, in the Bistro and Conference areas (look for those snappy dress uniforms).
The rest of May will be busy too, with a steady schedule of community drills, standby events, classes, and demonstrations. We’re also planning a barbecue at Thom and Sue Hillson’s house on May 14th to kick off EMS Week, and to say farewell to paramedic Melissa Lunt. PVMC staff is welcome to join us if you’re in the neighborhood. The address is 2597 Skeel Street in Brighton.
Even though the auction doesn’t begin until June 3rd, donations are being collected now.
Maybe you could donate one to two hours of your time to help teach healthy cooking or shopping, donate your handyman services, bake an apple pie, or provide homemade jam. We have very crafty employees, artists, and authors … The list goes on and on.
We’re also looking for items from our community; so don’t forget to ask the next time you are getting a manicure or oil change if they would donate a service (or two) to the cause.
If you have a donation, please e-mail or call Tanya at 303-594-2596.
Recently 30 participants at PVMC’s springtime cooking demonstration not only learned about the one thing they could do to lessen the risk of chronic disease, but also experienced the culinary artistry of Chef Mike, ably assisted by Johnson & Wales’ student DeNae Valerio in the creation of an array of appetizing recipes. Mike’s fun and informative demonstration was punctuated with nutrition advice from PVMC dietitians. In addition, employees from Plant Services, Marketing, and Nutrition Services, as well as a former PVMC dietetic intern all pitched in behind the scenes to make the occasion a success.
It’s employee bonus time, which means it’s time to celebrate! All employees are invited to come to the Bistro for breakfast on Thursday, April 14, from 6:30 a.m. – 10:00 a.m.
You may select from the fruit bar and from the beverages in the dispensers on the west wall of the Bistro (grill items are excluded). Eligible employees will receive their bonus on their April 14, paycheck. If you have any questions related to eligibility, please contact Human Resources. To read the staff memo, click here.
Hope to see you there!
In the past 10 months you have been inundated with eCareNet this and eCareNet that, but do you really understand what the fuss is all about? How will it really change the way you work at PVMC? How will it really help our patients?
PVMC now offers eCareNet orientation sessions for all employees. Attend a session and learn:
- What does eCareNet change for me?
- Why we need a new EMR?
- How do I access information after May 15?
- How to search and view records in our new EMR.
- New Security Requirements for Username and Password
The nationwide movement toward Electronic Medical Records includes some of the most significant changes coming to healthcare over the coming months and years. Don’t miss this opportunity to learn what eCareNet will mean to you, PVMC, and our patients.
All staff is encouraged to attend one of the following sessions:
Tuesday, April 12
7:00 a.m. (Conference Rooms A & B)
12:00 p.m. (Conference Room C)
Wednesday, April 13
5:30 p.m. (Conference Room C)
Thursday, April 14
7:00 a.m. (Conference Rooms A & B)
5:30 p.m. (Conference Rooms A & B)
Friday, April 15
7:00 a.m. (Conference Room A)
12:00 p.m. (Conference Room A)
5:30 p.m. (Conference Room A)
Following December’s Joint Commission survey, PVMC has earned The Joint Commission’s Gold Seal of Approval™ for accreditation by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety in hospitals. The accreditation award recognizes PVMC’s dedication to continuous compliance with The Joint Commission’s state-of-the-art standards.
Your daily efforts to ensure PVMC is providing safe, high quality care and services to our patients, visitors, and staff are greatly appreciated. Thank you and congratulations!
Sunday, April 10th is the start of Patient Advocacy Week. This year’s theme is “celebrating the heart of our hospital.” As the Patient Representative, I am reminded that we are all advocates for our patients … I see you do this every day.
Please join me in celebrating the heart of our hospital and honoring all of our staff who are wonderful patient advocates. As always, I thank you for working to improve our patients’ experiences at PVMC.
Share your best story…
I am looking for personal stories about how you (or another employee or volunteer) have worked on a patient’s behalf to provide a positive patient experience within the last six months. Please submit your best patient advocacy story to me by Friday, April 15th. Send your stories to email@example.com.
Congratulations to Wendy Colon, RN, BSN, MBA, PVMC’s Trauma/Emergency Management coordinator, for her recent assignment of Team Commander of the CO-2 Disaster Medical Assistance Team (DMAT), a response team for the National Disaster Medical System.
Wendy is one of only eight women (out of 92 teams) in the country selected by the National Disaster Medical System Director and Deputy Assistant Secretary for Preparedness and Response. DMAT is a group of medical personnel supported by logistic and administrative staff who quickly respond to provide medical care during a disaster or other crisis event. DMATs deploy to disaster sites with sufficient supplies and equipment to sustain themselves for a period of 72-hours while providing medical care at a fixed or temporary medical care site.
“When I joined this team 18 years ago, it was to go to areas of devastation and provide medical care to those in need,” Wendy explains. “I had no idea that I would reach the highest position within the CO2 DMAT team! I have had the privilege to deploy to many disasters and have been able to assist and care for the victims of these disasters. I plan on continuing to respond when called.”
To learn more about DMAT, visit: http://www.phe.gov/Preparedness/responders/ndms/teams/Pages/dmat.aspx
On April 20, PVMC will participate in a federal exercise that will test the National Disaster Medical System’s (NDMS) patient movement capabilities. The scenario: a 7.7 magnitude earthquake hits Arkansas, and the state declares a disaster. Through the exercise, 208 simulated patients will be triaged, treated, and transported to 15 metro-area hospitals (including PVMC) via 15 ground ambulances and 10 helicopters in fewer than 6-hours.
“We will receive 18 patients via military Blackhawk helicopters,” explains PVMC’s Trauma/Emergency Management Coordinator Wendy Colon. “This exercise will allow us to practice our in-house surge capabilities.”
PVMC’s Incident Command Center (ICC) team will meet the day before the exercise to review the scenario and discuss the 19 patients we expect to receive on April 20. The ICC will then plan for these admissions to arrive the next day. On April 20th, staff will see and hear loud Blackhawk helicopters when patients will begin arriving at 11 a.m. These patients will be triaged by the Emergency Department and then transported to appropriate units.
“We are honored to participate in this federal drill with over 41 response organizations (including 15 hospitals) within the Denver Metro area,” Wendy elates.
For additional information about the National Disaster Medical System, visit:
We would like to extend a warm welcome to our newest team members. If you see the following employees, make sure to introduce yourself and give them your friendly PVMC welcome!
On any given day, PVMC’s Room Service can deliver more than 120 meals to patients’ rooms. This past year 32,485 meals were delivered and some of those meals can be very complicated due to dietary restrictions.
Room Service takes orders from 6:30 a.m. until 7:00 p.m. every day. Patients can leave messages in the off hours of the night and all messages will be entered first thing in the morning. Patients’ family members and friends can also order guest trays, thus increasing the kitchen’s efforts and response.
Please take a moment this week to thank our hard working Room Service team for all they do!
Patients should be encouraged to send their valuables home with friends or family when possible. The safe is to be used only for items such as cash, credit cards, jewelry, passports, etc. All other items should be kept with the patient.
The safe is located in the ED Admissions Office. For the complete details, download the procedure document here. For questions about the safe, please contact Cynthia Reeves (x1552) or Chiyon Lee (x1450).
With Spring we welcome Spring flowers and the potential for severe weather. Now’s the time to refresh your memory regarding PVMC’s Severe Weather Plan with the April Issue of Patient Safety News. If you have additional questions regarding response to severe weather, please speak with your supervisor or refer to the Severe Weather Alert policy on the intranet.
Remember that when The National Weather Service issues a Watch it means that severe weather is possible, but not imminent. However, when a Warning is issued, it indicates that severe weather has been localized and is imminent for our area.