On Dec 3 – 5th, PVMC underwent a Planetree Designation Assessment. Two representatives from Planetree – Christy Davies, designation oordinator and Jim Kinsey, director of Planetree Member Experience, came onsite and conducted various focus groups representing all aspects of the organization, patient interviews and a facility tour to gauge our progress in achieving a truly patient-centered care environment at PVMC.
The preliminary findings were extremely positive and we look forward to receiving the comprehensive report by January 17th, 2014. Based on their finalized report, and assuming we can address all “recommendations requiring follow up” by March 5th, 2014, PVMC’s application will be presented to the Designation Committee on March 19th, 2014 for consideration of Planetree Designation.
Achieving Planetree Designation will place PVMC in the esteemed group of 23 other Designated organizations in the United States and 48 Designated facilities world-wide. We are extremely proud in the strides taken throughout the organization to continually strive for excellence in patient-centered care.