Questioning attitude and critical thinking
Using a questioning attitude reduces the chance you will make a mistake in a high-risk situation. It helps ensure work activities are stopped when uncertain and unsafe conditions are identified. Critical thinking is the disciplined process of applying thought to a specific situation.
Questioning attitude is not asking questions but questioning the answers. In the simplest form, questioning attitude is detecting incorrect information and assumptions.
Stop, Reflect and Resolve
Stop, Reflect and Resolve is a tool for questioning attitude much like STAR is a tool for self-checking. This tool has three parts.
First, stop as soon as something doesn’t seem right. Second, reflect on the information.
These are both internal checks. The third step, resolve, is an external check with an independent and credible source used to corroborate the first source. Always stop in the face of uncertainty and take the time to validate all information used on the job.
Promote a questioning attitude by encouraging your teammates to ask questions and seek clarification today! Click here to download a printable flyer on Stop, Reflect and Resolve for your communication board or break room.